Intercom Magazine – Making Usability a Priority: Advocating for the Value of...
As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me,...
View ArticleUser Experience Magazine – Care About Your UX Career? Network Now!
Networking is critical regardless of what your career is. That said, by definition user experience is centered on understanding people: the people we design for, the people that participate in our...
View ArticleUX Magazine – UX Adventure: Enhance your resume, improve your career...
For many of us who have UX careers, it’s likely that we find numerous aspects of our work pretty exciting. But exciting work will always wax and wane as UX projects come and go. While your salary may...
View ArticleUX Magazine – These Are My People: The Value in UX Organizations
While at the User Experience Professionals Association (UXPA) International conference last month in Washington, D.C., I spent a lot of time talking with attendees. I heard all sort of interesting...
View ArticleUXmatters – Are You Ready to Be an Independent UX Consultant?
For most of my career as a UX consultant, I have worked full time on some company’s payroll. A number of years back, one very large consulting organization hired me for a 6-month, full-time gig,...
View ArticleUXmatters – Lessons from Disaster Research
When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a...
View ArticleQuirk’s Marketing Research Media – What Qualitative and UX Researchers Can...
Article Abstract: This article focuses on how user experience research is unique in the marketing research space and why qualitative researchers must understand the differences to succeed in usability...
View ArticleUX Magazine – The Hidden Value of UX Connectors and the Future of Our Community
I was in Austin, Texas recently and, following the rules of UX Adventure, I took the opportunity to coordinate with some Austin UXers to meet at a local bar. On the day of the meetup, I checked my...
View ArticleUXmatters – Certification by UX Organizations: Is There a Business Case?
I frequently receive email messages from recruiters, asking whether they can submit my name to their client for some UX job or other. I always like reading the job descriptions because they help me to...
View ArticleUX Magazine – Go Ahead, White-Label Your Services
While “white-labeling” has been associated most commonly with limited-edition musical recordings, it has also come to refer to a situation where a product or service is provided to a company and that...
View ArticleAnnouncing the UX Careers Book Project (Come join me!)
I am excited to announce the kickoff of one of my most intriguing adventures yet: writing a book on UX careers for Focal Press! While there are plenty of career books and plenty of UX methods books on...
View ArticleUX Magazine – AI Bots and User Research: Adapting Our Methods
Over the years, I’ve heard the same question again and again each time a new type of consumer technology starts trending and becoming part of popular culture: “So,” someone asks, “how is this going to...
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